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Our Service Frequently Asked Questions
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  • How long will it take to receive a reply after an inquiry?

    We value every inquiry. We will reply within 12 hours of receiving your inquiry.

  • How long will it take to receive a reply regarding the order delivery time?

    We will reply with the delivery time within 24 hours of receiving your order.

  • Can you provide samples for confirmation?

    We provide 30 free samples, shipped via SF Express with freight collect by default. For products without existing samples, we will arrange for sample making, and will reply with the sample delivery time within 12 hours.

  • Are you a factory or a trading company?

    We are a direct manufacturer with our own production capabilities. We have offices and counters in Suzhou, Shenzhen, Dongguan, Xiamen, Chongqing, and other locations in China.

  • What products do you mainly offer?

    Our company mainly produces connectors, tactile switches, waterproof switches, TYPE switches, toggle switches, rocker switches, push button switches, five-way switches, and many other products.

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